Privacy & Cookies Policy
Welcome to Hayatna Serv. We value your privacy and are committed to protecting your personal information. This Privacy & Cookies Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for our products and services.
1. Information We Collect
We may collect the following information from visitors, customers, and business partners:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Billing and shipping address
- Country and business details
Business Information
- Import/export inquiries
- Product requirements
- Purchase details
- Shipping preferences
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
2. How We Use Your Information
We use collected information for the following purposes:
- Responding to inquiries and quotations
- Processing orders and export requests
- Improving website performance and customer experience
- Sending product updates and business communications
- Maintaining legal and business records
- Preventing fraud and unauthorized activities
We do not sell or rent your personal information to third parties.
3. Cookies Policy
Our website uses cookies and similar tracking technologies to improve user experience.
Cookies May Be Used For:
- Website functionality
- Analytics and performance monitoring
- Remembering user preferences
- Security and fraud prevention
- Marketing and promotional activities
You can disable cookies through your browser settings. However, some website features may not function properly after disabling cookies.
4. Third-Party Services
We may use trusted third-party services including:
- Payment gateways
- Shipping and logistics providers
- Analytics tools
- Email communication platforms
These third parties may collect limited information necessary to provide their services securely.
5. Data Protection & Security
We implement reasonable security measures to protect your personal and business information from unauthorized access, misuse, or disclosure.
However, no internet-based system is completely secure, and we cannot guarantee absolute security of transmitted information.
6. International Data Transfers
As an import-export business, customer information may be processed or shared with international logistics providers, customs authorities, and trade partners when necessary for shipment and export operations.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website and services are intended for business and commercial use only. We do not knowingly collect information from individuals under 18 years of age.
9. Policy Updates
We reserve the right to update or modify this Privacy & Cookies Policy at any time without prior notice. Changes will be updated on this page with a revised effective date.
10. Contact Information
If you have any questions regarding this Privacy & Cookies Policy, you may contact us through our website: