Privacy Policy

Privacy Policy Last Updated: 25 January 2026 HAYATNA & SIMRAT SERVICES INDIA PVT. LTD (“we”, “our”, “us”) is engaged in the business of manufacturing, trading, and supplying spices and food products. We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our brand. 1. Information We Collect We may collect the following information: Personal Information Name Mobile number Email address Shipping and billing address Order and purchase details Non-Personal Information Browser type and device information IP address Pages visited on our website Date and time of access 2. Purpose of Data Collection Your information is collected and used for the following purposes: Processing and delivering spice and food product orders Managing customer inquiries and support Improving product quality and customer experience Communicating order updates, offers, and promotions Complying with legal and regulatory requirements related to food businesses 3. Cookies and Website Analytics Our website may use cookies to improve browsing experience, analyze website traffic, and understand customer preferences. Cookies do not collect personally identifiable information unless voluntarily provided by you. You may disable cookies through your browser settings if you prefer. 4. Sharing of Information We do not sell or rent your personal information. Your data may be shared only with: Delivery and logistics partners for order fulfillment Payment gateway providers for secure transactions Government or legal authorities if required under applicable laws All such parties are obligated to maintain confidentiality. 5. Data Security We take reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Sensitive data such as login credentials and payment-related information are handled through secure and encrypted systems. Despite our efforts, no method of data transmission over the internet is completely secure. 6. Data Retention We retain customer information only as long as necessary to fulfill business, legal, and accounting purposes or as required under applicable laws. 7. Your Rights You have the right to: Access your personal information Request corrections to inaccurate data Request deletion of your data, subject to legal obligations Opt out of promotional communications Requests can be made by contacting us at the details provided below. 8. Third-Party Links Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites. 9. Children’s Privacy Our products and services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children. 10. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated date. 11. Contact Information For any questions or concerns regarding this Privacy Policy, please contact: HAYATNA & SIMRAT SERVICES INDIA PVT. LTD 📧 Email: hayatnaandsimratservices12@gmail.com 📞 Phone: +91 9211859393 📍 Address: 7th Floor, Office No. TS-23, Galaxy Blue Sapphire Mall, Greater Noida West, Gautam Budhha Nagar, Uttar Pradesh – 201309, India