Terms & Conditions
Welcome to Hayatna Serv. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing this website, you confirm that you accept these Terms & Conditions and agree to comply with all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.
2. About Our Business
Hayatna Serv is engaged in the import and export of spices, herbs, seasonings, and related agricultural products. All products displayed on the website are subject to availability and business approval.
3. Product Information
We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However:
- Product images are for reference purposes only.
- Actual color, texture, or packaging may vary.
- Product availability may change without notice.
- Prices may fluctuate based on market conditions.
We reserve the right to modify product information at any time.
4. Orders & Quotations
- All orders are subject to acceptance and availability.
- Quotations provided through email, phone, or website inquiries are valid for a limited time only.
- Bulk and export orders may require advance payment or additional documentation.
- We reserve the right to reject or cancel any order at our discretion.
5. Payments
We may accept payments through bank transfer, online payment gateways, or other approved methods.
Customers are responsible for:
- Providing accurate payment information
- Any applicable bank charges
- Import duties, taxes, or customs fees in their country
Orders may be processed only after successful payment confirmation.
6. Shipping & Delivery
Delivery timelines may vary depending on:
- Product availability
- Order quantity
- Shipping destination
- Customs clearance
We are not responsible for delays caused by:
- Customs authorities
- Shipping carriers
- Natural disasters
- Government restrictions
- Unforeseen logistical issues
Risk ownership may transfer according to agreed shipping terms or Incoterms.
7. Return, Refund & Cancellation
Due to the nature of agricultural and food products:
- Export orders may not be eligible for return once shipped.
- Refunds or replacements may only apply in verified cases of damaged or incorrect goods.
- Cancellation requests must be submitted before dispatch confirmation.
Specific refund or cancellation approvals remain at our sole discretion.
8. Intellectual Property
All website content including:
- Logos
- Product images
- Text
- Graphics
- Designs
- Documents
are the intellectual property of Hayatna Serv and may not be copied, reproduced, or distributed without written permission.
9. Website Usage Restrictions
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
- Use false business information
- Violate applicable laws or regulations
We reserve the right to block access to any user violating these terms.
10. Limitation of Liability
Hayatna Serv shall not be held liable for:
- Indirect or consequential damages
- Business losses
- Delayed shipments
- Website interruptions
- Technical errors
- Product misuse by customers
All services and information are provided on an “as available” basis.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.
12. Force Majeure
We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:
- Natural disasters
- War
- Government restrictions
- Pandemic situations
- Transportation disruptions
- Labor strikes
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the appropriate courts in India.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.
15. Contact Information
For questions regarding these Terms & Conditions, please contact us through: